Please read these terms carefully before using the ph9 platform. By creating an account and using our services, you agree to be bound by these Terms and Conditions.
Last Updated: January 1, 2026
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "Player," "you," or "your") and ph9 ("ph9," "we," "us," or "our"), governing your access to and use of the ph9 online gaming platform, including all games, services, features, and content available at https://ph9.app and any associated mobile applications (collectively, the "Platform"). By registering an account, accessing the Platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.
By creating a ph9 account or using any part of the Platform, you expressly agree to comply with and be bound by these Terms. If you do not agree with any provision of these Terms, you must immediately cease using the Platform and refrain from creating an account. We reserve the right to modify, amend, or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting to the Platform. Your continued use of the Platform following any such changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to stay informed of any updates.
You must be at least 21 years of age to register an account and use the ph9 Platform. By registering, you represent and warrant that you are of legal age to participate in online gaming activities in your jurisdiction and that online gaming is not prohibited by the laws of the country, state, or region in which you reside. ph9 is intended for use by residents of the Philippines. Users accessing the Platform from outside the Philippines do so at their own risk and are responsible for compliance with local laws.
To access certain features of the Platform, you must register for a ph9 account by providing accurate, current, and complete information, including your full legal name, date of birth, email address, mobile phone number, and residential address. You agree to maintain and promptly update your account information to ensure it remains accurate and complete at all times. You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activities that occur under your account. You agree to notify ph9 immediately of any unauthorized use of your account or any other breach of security.
ph9 reserves the right to request identity verification documents at any time, including but not limited to a government-issued photo ID, proof of address, and proof of payment method ownership. Failure to provide requested documents within a reasonable timeframe may result in account suspension or closure and forfeiture of any funds or winnings. ph9 employs Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures in accordance with applicable regulations. All verification documents will be handled in accordance with our Privacy Policy.
Each User is permitted to hold only one account on the ph9 Platform. Creating multiple accounts, whether under your own name or using false identities, is strictly prohibited and constitutes a material breach of these Terms. ph9 reserves the right to close duplicate accounts, void all bets and winnings associated with such accounts, and confiscate any remaining balance. If you have forgotten your account credentials, please contact our customer support team rather than creating a new account.
Subject to your compliance with these Terms, ph9 grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial entertainment purposes only. This license does not include any right to: (a) resell or make commercial use of the Platform or its content; (b) collect or use any product listings, descriptions, or prices; (c) make derivative use of the Platform or its content; (d) download or copy account information for the benefit of another party; or (e) use any data mining, robots, or similar data gathering or extraction methods.
You agree not to engage in any of the following prohibited activities:
ph9 is committed to promoting responsible gaming. We provide tools to help you manage your gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. You are encouraged to use these tools to ensure that your gaming remains a form of entertainment and does not negatively impact your financial or personal well-being. If you believe you may have a gambling problem, please contact our support team or seek assistance from professional organizations specializing in problem gambling support.
You may fund your ph9 account using any of the payment methods made available on the Platform, including GCash, PayMaya, bank transfers via BPI, BDO, Metrobank, and other methods as specified. All deposits are subject to verification and approval by ph9. We reserve the right to refuse or reverse any deposit at our sole discretion. Minimum and maximum deposit limits apply and are displayed on the Platform. You agree that all funds deposited into your ph9 account are your own and have been obtained legally.
You may request a withdrawal of your account balance at any time, subject to verification of your identity and compliance with these Terms. Withdrawal requests are processed in accordance with our standard processing times, which vary depending on the payment method selected. ph9 reserves the right to request additional documentation before processing a withdrawal. Withdrawals may be subject to minimum and maximum limits as specified on the Platform. Any bonuses or promotional funds must meet wagering requirements before they can be withdrawn.
ph9 does not charge fees for deposits or withdrawals. However, your payment provider (e.g., GCash, PayMaya, or your bank) may impose transaction fees. You are responsible for any such fees. Currency conversion fees may apply if you deposit or withdraw in a currency other than Philippine Pesos (PHP).
ph9 operates in compliance with applicable Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations. We reserve the right to conduct enhanced due diligence on any account or transaction that we deem suspicious. Accounts found to be involved in money laundering or other illegal financial activities will be immediately suspended, and all funds will be frozen pending investigation and potential reporting to relevant authorities.
ph9 may offer bonuses, promotions, and loyalty rewards from time to time. All bonuses and promotions are subject to specific terms and conditions, including wagering requirements, time limits, game restrictions, and maximum bet limits. These terms will be clearly stated in the promotional materials and must be read carefully before participating. ph9 reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice. Abuse of bonuses or promotions, including but not limited to creating multiple accounts to claim bonuses, may result in the forfeiture of bonus funds, voiding of winnings, and account closure.
All games available on the ph9 Platform use certified Random Number Generators (RNGs) that have been independently tested and audited to ensure fairness and randomness. Return to Player (RTP) percentages for all games are published on the Platform and are subject to independent verification. ph9 does not manipulate game outcomes and does not have the ability to influence the results of any game.
In the event of a dispute regarding game results, bonus eligibility, or any other matter related to your use of the Platform, you agree to contact ph9 customer support within 30 days of the disputed event. ph9 will investigate all disputes in good faith and make a final determination based on the available evidence. ph9's decision on all disputes is final and binding.
All content on the ph9 Platform, including but not limited to text, graphics, logos, images, software, and game content, is the property of ph9 or its licensors and is protected by Philippine and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the Platform without the express written permission of ph9.
To the fullest extent permitted by law, ph9 and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from: (a) your access to or use of or inability to access or use the Platform; (b) any conduct or content of any third party on the Platform; (c) any content obtained from the Platform; or (d) unauthorized access, use, or alteration of your transmissions or content. In no event shall ph9's total liability to you for all claims exceed the amount you have deposited into your ph9 account in the six months preceding the claim.
You agree to indemnify, defend, and hold harmless ph9 and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any rights of another party; or (d) any fraudulent or illegal activity conducted through your account.
ph9 reserves the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to: (a) breach of these Terms; (b) fraudulent or illegal activity; (c) abuse of bonuses or promotions; (d) failure to provide requested verification documents; or (e) any conduct that ph9 deems harmful to the Platform or other users. Upon termination, your right to use the Platform will immediately cease, and ph9 may, at its sole discretion, refund any remaining account balance after deducting any amounts owed to ph9.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or your use of the Platform shall be resolved through binding arbitration in accordance with the rules of the Philippine Dispute Resolution Center, Inc. (PDRCI). The arbitration shall take place in Metro Manila, Philippines, and shall be conducted in English. You agree to waive any right to a jury trial or to participate in a class action lawsuit.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be replaced with a valid, legal, and enforceable provision that most closely reflects the original intent of the parties.
If you have any questions, concerns, or complaints regarding these Terms or your use of the ph9 Platform, please contact our customer support team at [email protected]. We are available 24/7 to assist you.
These Terms and Conditions constitute a binding legal agreement. By using the ph9 Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. ph9 is strictly for players aged 21 and above. Online gaming should be enjoyed responsibly and within your financial means. If you do not agree with any part of these Terms, you must not use the Platform.
All games use certified RNGs. Published RTP percentages. Independently audited for fairness.
256-bit SSL encryption. Two-factor authentication. Continuous fraud monitoring and KYC compliance.
Filipino-speaking support team available around the clock to answer questions and resolve disputes.
Join thousands of Filipino players who trust ph9 for safe, fair, and rewarding online gaming. Create your account today and start playing.
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